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Privacy policyYour orders stay yours
How the Motindor app and this website handle the information you enter. Effective 2026-10-04.
On this website, the order planner keeps orders in your browser’s storage and sends nothing. You can delete them in the planner or by clearing the site data.
Who we are
This notice is published by INDUSTRIAS MOTINDOR SAS (NIT 901.912.846-6), Mz. 41 Casa 9, Ciudadela Simón Bolívar I Etapa, Ibagué, Tolima, Colombia. Email: marodriguezu@ut.edu.co. Phone: +57 316 495 1103.
In this notice, “we” and “the team” mean Motindor. “The app” means the Android app Motindor.
What this notice covers
It explains what the app does with the information you type into it, and what happens when you choose to email, call or share an order.
The order planner on the website follows the same notice; there, orders are kept in your browser.
Information you enter
An order can contain a title, the products, sizes and quantities, pickup or delivery, a delivery address, a preferred day and time of day, notes, and your reply details (name, phone, email).
Write only what the team needs to prepare and deliver the order.
Delivery address
If you choose delivery, the address helps the team plan the trip. It stays in the order on your phone until you send it or delete the order.
No payments in the app
The app does not take payments or card details. The team agrees how to pay when it confirms the order.
Where your orders are stored
Orders and the order you are working on are stored in a private database inside the app on your phone. Other apps cannot read it.
Backups of the app’s data to cloud services are turned off.
No account, no cloud copy
There is no sign-up and no account. We do not keep a copy of your orders on a server.
What the app does not collect
The app does not read your contacts, location, photos, camera, microphone or files, and it has no advertising or analytics code.
Network access
The app has no internet permission. It cannot send or receive anything over the network by itself.
Sending an order by email
When you choose email, the app opens your own email app with the order written in. You decide whether to send it. After that, the message is handled by your email provider and by us as a normal email.
Calling the team
When you choose call, the app opens your phone’s dialer with our number. Nothing is dialled until you press call.
Sharing or copying an order
You can share the order text with another app you choose, or copy it. What happens next depends on that app.
How the team uses an order you send
We use the details only to confirm availability, the total, pickup or delivery, and to answer you. We do not sell them or use them for advertising.
Your choices
You can edit, duplicate or delete any order at any time. Deleting an order removes it from your phone.
Uninstalling the app deletes all orders stored by it.
How long information is kept
On your phone: until you delete it. Messages you send us: as long as needed to handle the order and to meet legal obligations.
Security
The app keeps data inside its private storage, does not use the network and is signed by us. Keep your phone locked to protect what is on it.
Your rights
Under Colombian data protection law (Ley 1581 de 2012), you can ask to know, update, correct or delete information you sent us. Write to marodriguezu@ut.edu.co.
Changes and contact
If this notice changes, the new version will be in the app and on the website with its date. Questions: marodriguezu@ut.edu.co or +57 316 495 1103.
